4-Step Welcome Package
Up to $6,100 + 200 Free Spins
No promo code needed on 1st deposit
Wagering
35× bonus & free spin wins
Max Bet (bonus active)
$1
Min Deposit
$20
Max Cashout
10× the bonus offer

Contact Katsubet Casino

Need help with Katsubet Casino? Email support@katsubetcasino.click with your question, and the support team will review your message and provide guidance. Please include enough information to help identify the issue.

Katsubet Casino operates under two gaming licences: one issued by the Tobique Gaming Commission (licence no. 0000091) and one issued by the Curaçao Gaming Authority (licence no. OGL/2024/1307/0748).
On this page
  1. How to get in touch

4-Step Welcome PackageUp to $6,100 + 200 Free Spins

  1. OperatorSaphirix Solutions SRL
  2. Established2020
  3. Games7,000+ across 115+ providers
  4. Deposit Methods20+ including Visa, Neosurf & crypto

How to get in touch

For assistance, contact Katsubet Casino by email at support@katsubetcasino.click. Email is suitable for questions that need account checks, payment information or a written explanation. Messages are usually answered within 24 hours, although response times can vary depending on the nature and volume of enquiries.

You can contact support about matters including:

  • Account access, profile details and verification questions
  • Deposit and withdrawal questions
  • Bonus terms, eligibility or general promotional information
  • Technical problems, error messages or difficulties using the site
  • Responsible gambling requests, including help with account controls or taking a break

What to include in your message

To help support respond faster, include your account email or username, a short description of the issue and any relevant screenshots. Mention what happened, when the problem occurred and any steps you have already tried. Do not include your password or unnecessary full payment details. If your question concerns a transaction, provide only the information needed to help locate it safely.

For responsible gambling concerns, clearly explain the assistance or restriction you are requesting. The support team can review your message and explain the available process. Please send follow-up information in the same email thread where possible, so the enquiry can be assessed efficiently.